You can use this resource to locate the store information for your Apple Store: Find a store. However, we recommend making sure your Apple Store is open for business. We approximate your location from your internet IP address by matching it to a geographic region or from the location entered during your previous visit to Apple. You do not need to make an appointment to make a purchase at an Apple Store. More details are available from Apple’s trade‑in partner for trade‑in and recycling of eligible devices. Apple, located at West Town Mall: The Apple Store is the best place to try all of Apples products and find great accessories. Apple or its trade‑in partners reserve the right to refuse, cancel, or limit quantity of any trade‑in transaction for any reason. Some stores may have additional requirements. Offer may not be available in all stores, and may vary between in-store and online trade‑in. In‑store trade‑in requires presentation of a valid photo ID (local law may require saving this information). After having clicked through all the suggested support options from Apple: Choose how youd like to get help. Sales tax may be assessed on full value of a new device purchase. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. The representatives will be happy to help, and if you visit their site before making your call, youll get an estimated wait time before an agent can assist you, allowing you to decide if this is an appropriate time to do so. Trade‑in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. The Apple Support number is 1-800-APLCARE (1-80). You must be at least the age of majority to be eligible to trade in for credit or for an Apple Gift Card. Trade‑in values will vary based on the condition, year, and configuration of your eligible trade‑in device.
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